Frequently Asked Questions

Solar lights use photovoltaic panels to convert sunlight into electricity, which is stored in rechargeable batteries. At dusk, the lights automatically turn on using the stored energy, and turn off at dawn to recharge.

Yes. Modern solar panels can charge on cloudy days, though charging will be slower. Battery autonomy varies by model and conditions, and is designed for multi-night operation.

With proper care, solar lights can last for years. Component lifespan depends on usage, environment, and battery replacement intervals.

No! One of the biggest advantages of solar lighting is that no electrical work is required. Most of our products can be installed DIY with basic tools.

The SO-LUNA Series is our value-focused option with excellent performance at a lower price point. SO-DOME is our premium garden light with higher light output, tri-color selection, and European hemisphere design.

Brightness varies by product: SO-LUNA bollards deliver 1000 lumens, while area lights like SO-AREA deliver 2300 lumens and SO-DOME delivers 2000 lumens. We can help you choose the right output for your needs.

LuminoKrom is a revolutionary photoluminescent paint that charges in daylight and glows for up to 10 hours. It's perfect for bike paths, walkways, and emergency egress routes. No electricity required - ever.

Position solar panels facing north (in Australia) in a location that receives at least 4 hours of direct sunlight daily. Avoid shaded areas from buildings, trees, or other obstructions.

Solar lights require minimal maintenance. Clean the solar panel periodically with a damp cloth to remove dust and debris. Battery replacement intervals depend on usage and environment.

For residential use, ground spikes or surface mounting are usually sufficient. For high-traffic commercial areas, we recommend concrete footings for added stability.

All Tarsior products come with a 2-year warranty covering manufacturing defects. Extended warranties are available for commercial projects.

Yes. We ship to all Australian states and territories. Shipping is included in solar light pricing. For photoluminescent products, shipping is quoted per order.

Yes, we provide comprehensive tender documentation including technical specifications, compliance certificates, and project references. Contact us with your tender requirements.

Yes, we provide product recommendations and quotes tailored to your site. Contact us with your requirements and we'll suggest the right products.

Savings depend on site conditions, trenching requirements, and connection points. Contact us for a tailored estimate based on your site.

Yes, we offer project-based pricing for commercial and council projects. Volume discounts are available. Contact us for a custom quote.